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Transfer policy

Transfer Policy

Most recent review: 1st June 2023
Transfer Policy


The “Transfer Service” is an option you can opt for when contacting us at info@smturistic.com.

The prices and features particular to the service are those which are outlined during the booking process.

The service may be: from Ibiza airport, and/or from the port of Ibiza, and/or from the Formentera Port, and/or from the hotel.

Private transfer


This is a private transfer only for the people that have booked it. The service operates between Ibiza Airport and/or Port and Formentera Port, and/or between the Formentera Port and Hotel Rosales Formentera or vice versa.

You shall be informed via email of the meeting point in Ibiza Airport and/or Ibiza Port, and/or Formentera Port, and/or Hotel Rosales Formentera and the collection time.

You must submit an email to info@smturistic.com 48 hours in advance of your arrival with the following information:

– Time and date of departure and arrival of your flight and/or ferry

– Number of people

To cancel this service: send an email to info@smturistic.com 72 hours before your arrival. You will be charged 100% of the service for notice of less than 72 hours.